Business Building - 9 Ways To Increase Cash Flow For Small Business Growth by Casey Gollan
Melbourne Business Coach Casey Gollan steps you through 9 cash flow
ideas.
Cashflow Idea No. 1. Use 'cashflow' sales checklists. For sales
people, get them to ask every single customer to make another
'add-on' purchase with the one they've already made. A great
way to do this is to have a shopping 'checklist' of what the
customer could buy.
Cashflow Idea No. 2. Use 'cashflow' payment checklists. For
your administration team. Have a checklist of your customers
and when their payments are due. Set up reminder
e-mails/sms's/and faxes for each customer to ensure their
payment is received on time.
Cashflow Idea No. 3. Increase your prices. Increase your prices
and you may notice a couple of things. Firstly, 'nothing' may
happen! That's the ideal.
Secondly you may lose a couple of customers, but they'll
typically be the 'hard' ones to deal with. If you increase
your prices by 5 or even 10% across the board you've got heaps
more profitability and more cashflow.
Cashflow Idea No. 4. Invite your past Customers to buy from
you again. Collect your customers details and then regularly
invite them back to your business. There are many ways you can
do this. You can make them an offer, have a 'closed door'
sale, a new season VIP sale night, send them a monthly
newsletter, telemarket them or let them know you've got a gift
waiting for them when they call back.
Cashflow Idea No. 5. Change your trading terms. Good cashflow
is all about getting your money in as quick as you can, and
paying it out as slow as you can. So change your trading terms
to get your sales income in as quick as possible. If you're at ... (continued)
Read the complete article here: http://www.
Evan's Recommended Resource:
* Free 7 Day eCourse on How to Write a Business Plan
including the the worst executive summary I've ever read:
http://www.evancarmichael.com/
Work-Life - Self Assessment Test: How Healthy Are You? by Pete Turner
Self Assessment Test: How Healthy are You?
Without good health, achieving your goals will be difficult,
if not impossible. Now that's not to say that you can't have
a handicap and be successful. What we are talking about is
being in good health, free of illness and having enough
energy get through the day.
We are not talking about the fitness level of a Lance
Armstrong or Serena Williams. Striving for that level of
health and physical conditioning is a full time job. Rather
what we are doing is measuring your current level of fitness.
Later at the "Bike Shop" we will look at ways to "tune up"
your health.
Note: The following ratings and comments are not meant to
replace a doctor or health care professional. These are not
meant to be a scientific/medical examination. This rating is
simply a way to help you see where you are now. Obviously any
serious physical or mental health problem needs immediate
attention. See your physician before starting any fitness
program!
This guide is not a substitute for professional advice or
treatment. Before starting any physical training see your
doctor.
Here are some health assessment questions:
1. Do you feel tried all the time? Are you frequently sick?
Have trouble sleeping? Struggle to stay awake at work? Are
you maxed out on sick days? Never exercise?, Are you 20 or
more pounds overweight ?, smoke?, drink 2 or more alcoholic
drinks a day? Give yourself a 1.
2. Are you frequently tried would rather sit and watch TV ... (continued)
Read the complete article here: http://www.
Sales & Marketing - What Is Value-Added Selling? by Tom Reilly
Value-added selling is more than a book, a speaker, a seminar,
or this year's management theme.
Since the publication of my first book in 1986, Value Added
Selling Techniques, I've invested ninety percent of my
speaking time spreading the good news about value-added
selling to audiences all over the world. Many people think
they know what it is, but in most cases they fail to
understand the depth of this business philosophy and sales
process.
The Value-Added Selling Philosophy
Value-added selling is a proactive philosophy of seeking ways
to enhance, augment, or enlarge your bundled package solution
for the customer. It's promising a lot and delivering more,
always looking for ways to exceed the customer's
expectations.
Value-added selling is a proactive philosophy. Value added
salespeople take the initiative to add value. Value added
salespeople do not wait for the customer to complain about
the price and then say, "Hold on a minute while I whip some
value-added selling on you!" Value added salespeople build
more value in on the front end so that price becomes less of
an issue on the back end. Being proactive with customers
means you never have to say you're sorry.
Value-added selling is more than a sales course. It's a
course of action--a business philosophy that emanates from
rock-solid core beliefs. The first belief is that trust is
the currency of great relationships. If two people trust each
other, like each other, and want to do business with each
other, they will work out the details. Despite technology and
the complexity of many industrial sales, selling is still
relationship management. Buyers may prefer brands, but they ... (continued)
Read the complete article here: http://www.
Leadership - Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation by Ed Sykes
Providing outstanding customer service is one of the most
rewarding yet challenging activities within your
organization. Exceptional organizations that provide
outstanding customer service will experience the following
benefits:
* Increased customer satisfaction
* Increased revenues
* Increased repeat and referral customer traffic
* Less employee turnover
* Increased profits
So how do we support and motivate our customer service team
to give outstanding customer service? The following are six
secrets to motivate your customer service team to give
exceptional customer service to your customers:
1. Provide Ongoing Learning - It's important that you not
only provide training on organizational policies and
technology, but also how to handle customers. Create an
ongoing system for training and feedback. Request continuous
feedback and have the "courage to listen" to your customer
service team's responses. Your customer service team
members, because they are on the frontline, can provide you
with excellent information on how to service your customer.
275 Macpherson Avenue, Suite 103
Toronto, Ontario
M4V 1A4
Melbourne Business Coach Casey Gollan steps you through 9 cash flow
ideas.
Cashflow Idea No. 1. Use 'cashflow' sales checklists. For sales
people, get them to ask every single customer to make another
'add-on' purchase with the one they've already made. A great
way to do this is to have a shopping 'checklist' of what the
customer could buy.
Cashflow Idea No. 2. Use 'cashflow' payment checklists. For
your administration team. Have a checklist of your customers
and when their payments are due. Set up reminder
e-mails/sms's/and faxes for each customer to ensure their
payment is received on time.
Cashflow Idea No. 3. Increase your prices. Increase your prices
and you may notice a couple of things. Firstly, 'nothing' may
happen! That's the ideal.
Secondly you may lose a couple of customers, but they'll
typically be the 'hard' ones to deal with. If you increase
your prices by 5 or even 10% across the board you've got heaps
more profitability and more cashflow.
Cashflow Idea No. 4. Invite your past Customers to buy from
you again. Collect your customers details and then regularly
invite them back to your business. There are many ways you can
do this. You can make them an offer, have a 'closed door'
sale, a new season VIP sale night, send them a monthly
newsletter, telemarket them or let them know you've got a gift
waiting for them when they call back.
Cashflow Idea No. 5. Change your trading terms. Good cashflow
is all about getting your money in as quick as you can, and
paying it out as slow as you can. So change your trading terms
to get your sales income in as quick as possible. If you're at ... (continued)
Read the complete article here: http://www.
Evan's Recommended Resource:
* Free 7 Day eCourse on How to Write a Business Plan
including the the worst executive summary I've ever read:
http://www.evancarmichael.com/
Work-Life - Self Assessment Test: How Healthy Are You? by Pete Turner
Self Assessment Test: How Healthy are You?
Without good health, achieving your goals will be difficult,
if not impossible. Now that's not to say that you can't have
a handicap and be successful. What we are talking about is
being in good health, free of illness and having enough
energy get through the day.
We are not talking about the fitness level of a Lance
Armstrong or Serena Williams. Striving for that level of
health and physical conditioning is a full time job. Rather
what we are doing is measuring your current level of fitness.
Later at the "Bike Shop" we will look at ways to "tune up"
your health.
Note: The following ratings and comments are not meant to
replace a doctor or health care professional. These are not
meant to be a scientific/medical examination. This rating is
simply a way to help you see where you are now. Obviously any
serious physical or mental health problem needs immediate
attention. See your physician before starting any fitness
program!
This guide is not a substitute for professional advice or
treatment. Before starting any physical training see your
doctor.
Here are some health assessment questions:
1. Do you feel tried all the time? Are you frequently sick?
Have trouble sleeping? Struggle to stay awake at work? Are
you maxed out on sick days? Never exercise?, Are you 20 or
more pounds overweight ?, smoke?, drink 2 or more alcoholic
drinks a day? Give yourself a 1.
2. Are you frequently tried would rather sit and watch TV ... (continued)
Read the complete article here: http://www.
Sales & Marketing - What Is Value-Added Selling? by Tom Reilly
Value-added selling is more than a book, a speaker, a seminar,
or this year's management theme.
Since the publication of my first book in 1986, Value Added
Selling Techniques, I've invested ninety percent of my
speaking time spreading the good news about value-added
selling to audiences all over the world. Many people think
they know what it is, but in most cases they fail to
understand the depth of this business philosophy and sales
process.
The Value-Added Selling Philosophy
Value-added selling is a proactive philosophy of seeking ways
to enhance, augment, or enlarge your bundled package solution
for the customer. It's promising a lot and delivering more,
always looking for ways to exceed the customer's
expectations.
Value-added selling is a proactive philosophy. Value added
salespeople take the initiative to add value. Value added
salespeople do not wait for the customer to complain about
the price and then say, "Hold on a minute while I whip some
value-added selling on you!" Value added salespeople build
more value in on the front end so that price becomes less of
an issue on the back end. Being proactive with customers
means you never have to say you're sorry.
Value-added selling is more than a sales course. It's a
course of action--a business philosophy that emanates from
rock-solid core beliefs. The first belief is that trust is
the currency of great relationships. If two people trust each
other, like each other, and want to do business with each
other, they will work out the details. Despite technology and
the complexity of many industrial sales, selling is still
relationship management. Buyers may prefer brands, but they ... (continued)
Read the complete article here: http://www.
Leadership - Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation by Ed Sykes
Providing outstanding customer service is one of the most
rewarding yet challenging activities within your
organization. Exceptional organizations that provide
outstanding customer service will experience the following
benefits:
* Increased customer satisfaction
* Increased revenues
* Increased repeat and referral customer traffic
* Less employee turnover
* Increased profits
So how do we support and motivate our customer service team
to give outstanding customer service? The following are six
secrets to motivate your customer service team to give
exceptional customer service to your customers:
1. Provide Ongoing Learning - It's important that you not
only provide training on organizational policies and
technology, but also how to handle customers. Create an
ongoing system for training and feedback. Request continuous
feedback and have the "courage to listen" to your customer
service team's responses. Your customer service team
members, because they are on the frontline, can provide you
with excellent information on how to service your customer.
Market conditions are changing all the time and the one piece
of information your customer service team can share with you
can make the difference between success and failure. After
receiving the information from your customer service rep, if
necessary, provide the training to your customer service team
so that they can provide outstanding customer service.
2. Adjust the Attitude - Constantly work on your own attitude
and your team's attitude to providing outstanding customer
service. As a customer service leader, always be aware of
the tone you set and how your customer service team will be ... (continued)
Read the complete article here: http://www.
Entrepreneur Blog of the Week - Affiliate Power
Central
Visit the blog here: http://
What Do You Think???
Do you have 5 minutes to answer 3 questions? I would love you
know what you think about my newsletter and what we could add
/ remove to make it more useful for you. Please let me know
and answer my 3 question survey at: http://
If I get enough responses then a change will be made!
As always, if you know someone who could benefit from the
thoughts in this newsletter feel free to forward it
to them.
Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/
or Facebook at: http://www.facebook.com/
Evan Carmichael
http://www.EvanCarmichael.com
"Over 14 million entrepreneurs helped and counting!"
of information your customer service team can share with you
can make the difference between success and failure. After
receiving the information from your customer service rep, if
necessary, provide the training to your customer service team
so that they can provide outstanding customer service.
2. Adjust the Attitude - Constantly work on your own attitude
and your team's attitude to providing outstanding customer
service. As a customer service leader, always be aware of
the tone you set and how your customer service team will be ... (continued)
Read the complete article here: http://www.
Entrepreneur Blog of the Week - Affiliate Power
Central
Visit the blog here: http://
What Do You Think???
Do you have 5 minutes to answer 3 questions? I would love you
know what you think about my newsletter and what we could add
/ remove to make it more useful for you. Please let me know
and answer my 3 question survey at: http://
If I get enough responses then a change will be made!
As always, if you know someone who could benefit from the
thoughts in this newsletter feel free to forward it
to them.
Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/
or Facebook at: http://www.facebook.com/
Evan Carmichael
http://www.EvanCarmichael.com
"Over 14 million entrepreneurs helped and counting!"
275 Macpherson Avenue, Suite 103
Toronto, Ontario
M4V 1A4
No comments:
Post a Comment