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Are you thinking too small? And more...

Entrepreneur of the Week - Ernest Gallo

"My first-grade teacher told me I was the dumbest student she
ever had. She did me a favour. If she told me I was very
smart, I wouldn't have tried to improve." - Ernest Gallo

Learn more about Ernest Gallo at: http://www.evancarmichael.com/Famous-Entrepreneurs/2832/summary.php

Want More Advice From Top Entrepreneurs?
* Check out my latest Modeling the Masters video
and blog post at: http://evancarmichael.com/Masters/



Business Building - What Billionaires Know About Getting Things Done Fast by Melanie Benson Strick

What do Donald Trump, Oprah, Richard Branson and I have in
common? Well I may not quite be at the billionaire level yet
but what we do all have in common is we are all entrepreneurs
who get things done in record time.

Consider this: Over 80% of the entrepreneurs I mentor have
great ideas with less than stellar results. Many struggle to
get to the six figure mark simply due to a perceived lack of
time, resources or energy to get the right strategies in
place to grow their results.

So what is it that the "billionaires" know about getting
things done fast that you might be missing?

First of all, we all share a "speed implementation" mindset.

There is a way of seeing the world that is just different. We
share an attitude of "just get it done NOW," even if it's not
perfect. This speed mindset results in a certain way of
being. We stay in a state of perpetual forward momentum
because that's just who we are.

This state of mind causes us to develop an internal filter
that only lets in the stuff that needs our attention so we
quickly delegate or delete the rest.

From your state of mind, certain habits, behaviors and
actions come naturally. When you have a "speed
implementation" mindset it causes you to do the things
necessary to get things done quickly.

We just make better choices for how we use our time. Kind of
like riding a bike. Once we discover the right combination of
actions that move the bike forward, we do it over and over
again, getting faster and faster, as we tweak and refine our
system. ... (continued)

Read the complete article here: http://www.evancarmichael.com/Business-Coach/1022/What-Billionaires-Know-About-Getting-Things-Done-Fast.html

Evan's Recommended Resource:
* Free 7 Day eCourse on How to Write a Business Plan
including the the worst executive summary I've ever read:
http://www.evancarmichael.com/eCourse/Business-Plan.htm


Work-Life - Getting Rich Is An Exact Science by Pete Turner

In Lesson One: You Have A Right To Be Rich", we explored why
you have a right to get rich. As Wallace Wattles states in
his ground breaking book " The Science of Getting Rich". It
is not possible to live a really complete or successful life
unless one is rich." Wattles believed that no one could rise
to his greatest height in talent or soul development without
plenty of money .

Lesson Two: An Exact Science will cover the reasons why the
science of getting rich is an exact science. According to
Wattles becoming wealthy is the results of doing things in a
"certain way". People who do things in this certain way
whether they do it consciously or unconsciously get rich. In
science in order for a theory to be proven correct and
accepted as fact it must always produce like results from
like causes.

Wallace Wattles maintains that being wealthy has nothing to
do with the environment (neighborhood) you live in or the
possession of talent or intelligence. Rich people are no
different than you and me or the general population. What
then is the difference why are some people wealthy and some
poor? The determining factor is doing things in a "certain
way".

To quote Wattles: "No matter how poor you may be, if you
begin doing things in a certain way you will begin to get
rich and you will begin to have capital (money). The getting
of capital is part of the process of getting rich and it is a
part of the result of doing things in a certain way. If you
begin to do things in this way you must infallibly get rich,
for like causes must produce like effects. "

The process of getting rich begins right where you are now
start doing things in a certain way, start living in harmony
with the laws of nature and the laws of the universe and you ... (continued)

Read the complete article here: http://www.evancarmichael.com/Work-Life/1884/Getting-Rich-Is-An-Exact-Science.html


Sales & Marketing - How To Ask For Referrals by Jenny Cartwright

A telephone call to a happy customer is the ideal way to find
referrals and new prospects. This call should be a natural
part of the sales process but, sadly, not a lot of
salespeople bother once they have made a sale.

So what stops you from asking for a referral?

Perhaps you feel embarrassed having to ask or perhaps you
feel you might be putting your customer in a difficult spot,
because he may not know anyone to recommend to you. Well,
like there is a process in every step of the telesales call,
there is also a process for asking for the referral. It is
easy when you know how. Then you will have more confidence to
do it.

The obvious people to give you referrals are your customers
who have recently bought from you. When you call them one or
two weeks after they have bought from you, to check they are
happy with their purchase, they will not only be impressed
that you bothered to call, but they will be only too pleased
to assist you.

Mistakes people make:-

The average salesperson would ask, "Do you know anyone else
who might want to buy what you have just bought?"
When someone is asked that direct question, their mind goes
blank and they cannot think of a single person. You must aim
to be more specific. Following are a few ideas:-

The script for asking for referrals
You must establish that the customer is happy with his
purchase or with your service and then ask one of the
following:-

1. Who else do you know that might want to save the same ... (continued)

Read the complete article here: http://www.evancarmichael.com/Sales/433/How-To-Ask-For-Referrals.html


Leadership - Lessons Learned from eCommerce by Jeff Evans

The growth and frequent failures of e-commerce ventures has
served to write new chapters in the history of business and
organization. Whether you were actively involved in these
ventures or just watching interestedly, you are probably
aware of the debates that occurred over more traditional
rules of business models and emerging internet rules, in
which speed and opportunity was key.

While the market was at its high, the arguments of internet
rules seemed to outweigh any thoughts to the contrary. The
euphoria of IPOs seemed to be the only requirement to drive
an e-commerce venture, regardless of earnings, cash flow, or
solid business models. As the market began to fall, we also
saw the values of many of these venture vaporize. Others held
on, and it is clear that e-commerce is still the future for
many businesses.

From those of us who worked to create organizations and
compete in this incredibly volatile environment, the
experience was rich with challenges and learnings. Many of
these tended to reinforce the wisdom of basic organization
theory, while others tended to highlight existing barriers in
organization philosophy and practice. In this paper, I will
attempt to share my learnings that both build on and
reinforce lessons from socio-technical designs and highlight
the need for fast and simple, as well as point out areas of
emerging interest in organization development.

The reasons to come together in an e-commerce venture are
varied. While we saw a clear difference emerge in the "B2B"
(business to business) and "B2C" (business to consumer)
arenas, there was still a consistent thread of purpose.
Basically, e-commerce sought to increase profits and create
new business by bringing together people and technology and
increasing speed to market. Each has its own opportunity,
whether through reducing supply chain costs or partnering to ... (continued)

Read the complete article here: http://www.evancarmichael.com/Leadership/2082/Lessons-Learned-from-eCommerce.html


Entrepreneur Blog of the Week - The Wealth News

This web site is dedicated to providing quality information
on the product.

Here you will find helpful reviews, informative information
and tips and much more. This site is in the format of a
'weblog' so that each time I post new information, it will
come to the top of the front page. This means that you can
check back here frequently to see new updates to the
information found here.

Visit the blog here: http://thewealthnews.com


What Do You Think???

Do you have 5 minutes to answer 3 questions? I would love you
know what you think about my newsletter and what we could add
/ remove to make it more useful for you. Please let me know
and answer my 3 question survey at: http://spreadsheets.google.com/viewform?formkey=dE5faFppOWctNEdqRmpKMnhqR3c4MlE6MA

If I get enough responses then a change will be made!

As always, if you know someone who could benefit from the
thoughts in this newsletter feel free to forward it
to them
.

PLEASE help me out by giving me a +1 at the top of
http://www.evancarmichael.com/ - Thank you!!!

Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


Evan Carmichael
http://www.EvanCarmichael.com
"Over 14 million entrepreneurs helped and counting!"
275 Macpherson Avenue, Suite 103
Toronto, Ontario
M4V 1A4
Share:

3 Ways To Grow Your Business On A $0 Advertising Budget and more...

Business Building - 9 Ways To Increase Cash Flow For Small Business Growth by Casey Gollan

Melbourne Business Coach Casey Gollan steps you through 9 cash flow
ideas.

Cashflow Idea No. 1. Use 'cashflow' sales checklists. For sales
people, get them to ask every single customer to make another
'add-on' purchase with the one they've already made. A great
way to do this is to have a shopping 'checklist' of what the
customer could buy.

Cashflow Idea No. 2. Use 'cashflow' payment checklists. For
your administration team. Have a checklist of your customers
and when their payments are due. Set up reminder
e-mails/sms's/and faxes for each customer to ensure their
payment is received on time.

Cashflow Idea No. 3. Increase your prices. Increase your prices
and you may notice a couple of things. Firstly, 'nothing' may
happen! That's the ideal.

Secondly you may lose a couple of customers, but they'll
typically be the 'hard' ones to deal with. If you increase
your prices by 5 or even 10% across the board you've got heaps
more profitability and more cashflow.

Cashflow Idea No. 4. Invite your past Customers to buy from
you again.
Collect your customers details and then regularly
invite them back to your business. There are many ways you can
do this. You can make them an offer, have a 'closed door'
sale, a new season VIP sale night, send them a monthly
newsletter, telemarket them or let them know you've got a gift
waiting for them when they call back.

Cashflow Idea No. 5. Change your trading terms. Good cashflow
is all about getting your money in as quick as you can, and
paying it out as slow as you can. So change your trading terms
to get your sales income in as quick as possible. If you're at ... (continued)

Read the complete article here: http://www.evancarmichael.com/Business-Coach/163/9-Ways-To-Increase-Cash-Flow-For-Small-Business-Growth.html

Evan's Recommended Resource:
* Free 7 Day eCourse on How to Write a Business Plan
including the the worst executive summary I've ever read:
http://www.evancarmichael.com/eCourse/Business-Plan.htm



Work-Life - Self Assessment Test: How Healthy Are You? by Pete Turner

Self Assessment Test: How Healthy are You?

Without good health, achieving your goals will be difficult,
if not impossible. Now that's not to say that you can't have
a handicap and be successful. What we are talking about is
being in good health, free of illness and having enough
energy get through the day.

We are not talking about the fitness level of a Lance
Armstrong or Serena Williams. Striving for that level of
health and physical conditioning is a full time job. Rather
what we are doing is measuring your current level of fitness.
Later at the "Bike Shop" we will look at ways to "tune up"
your health.

Note: The following ratings and comments are not meant to
replace a doctor or health care professional. These are not
meant to be a scientific/medical examination. This rating is
simply a way to help you see where you are now. Obviously any
serious physical or mental health problem needs immediate
attention. See your physician before starting any fitness
program!

This guide is not a substitute for professional advice or
treatment. Before starting any physical training see your
doctor.

Here are some health assessment questions:

1. Do you feel tried all the time? Are you frequently sick?
Have trouble sleeping? Struggle to stay awake at work? Are
you maxed out on sick days? Never exercise?, Are you 20 or
more pounds overweight ?, smoke?, drink 2 or more alcoholic
drinks a day? Give yourself a 1.

2. Are you frequently tried would rather sit and watch TV ... (continued)

Read the complete article here: http://www.evancarmichael.com/Work-Life/1884/Self-Assessment-Test-How-Healthy-Are-You.html


Sales & Marketing - What Is Value-Added Selling? by Tom Reilly

Value-added selling is more than a book, a speaker, a seminar,
or this year's management theme.

Since the publication of my first book in 1986, Value Added
Selling Techniques, I've invested ninety percent of my
speaking time spreading the good news about value-added
selling to audiences all over the world. Many people think
they know what it is, but in most cases they fail to
understand the depth of this business philosophy and sales
process.

The Value-Added Selling Philosophy

Value-added selling is a proactive philosophy of seeking ways
to enhance, augment, or enlarge your bundled package solution
for the customer. It's promising a lot and delivering more,
always looking for ways to exceed the customer's
expectations.

Value-added selling is a proactive philosophy. Value added
salespeople take the initiative to add value. Value added
salespeople do not wait for the customer to complain about
the price and then say, "Hold on a minute while I whip some
value-added selling on you!" Value added salespeople build
more value in on the front end so that price becomes less of
an issue on the back end. Being proactive with customers
means you never have to say you're sorry.

Value-added selling is more than a sales course. It's a
course of action--a business philosophy that emanates from
rock-solid core beliefs. The first belief is that trust is
the currency of great relationships. If two people trust each
other, like each other, and want to do business with each
other, they will work out the details. Despite technology and
the complexity of many industrial sales, selling is still
relationship management. Buyers may prefer brands, but they ... (continued)

Read the complete article here: http://www.evancarmichael.com/Sales/470/What-Is-ValueAdded-Selling.html


Leadership - Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation by Ed Sykes

Providing outstanding customer service is one of the most
rewarding yet challenging activities within your
organization. Exceptional organizations that provide
outstanding customer service will experience the following
benefits:

* Increased customer satisfaction
* Increased revenues
* Increased repeat and referral customer traffic
* Less employee turnover
* Increased profits

So how do we support and motivate our customer service team
to give outstanding customer service? The following are six
secrets to motivate your customer service team to give
exceptional customer service to your customers:

1. Provide Ongoing Learning - It's important that you not
only provide training on organizational policies and
technology, but also how to handle customers. Create an
ongoing system for training and feedback. Request continuous
feedback and have the "courage to listen" to your customer
service team's responses. Your customer service team
members, because they are on the frontline, can provide you
with excellent information on how to service your customer.

Market conditions are changing all the time and the one piece
of information your customer service team can share with you
can make the difference between success and failure. After
receiving the information from your customer service rep, if
necessary, provide the training to your customer service team
so that they can provide outstanding customer service.

2. Adjust the Attitude - Constantly work on your own attitude
and your team's attitude to providing outstanding customer
service. As a customer service leader, always be aware of
the tone you set and how your customer service team will be ... (continued)

Read the complete article here: http://www.evancarmichael.com/Leadership/2946/Motivate-Your-Customer-Service-Team-for-Outstanding-Customer-Service--Six-Secrets-of-Customer-Service-Motivation.html


Entrepreneur Blog of the Week - Affiliate Power
Central


Visit the blog here: http://affiliatepowercentral.com/


What Do You Think???

Do you have 5 minutes to answer 3 questions? I would love you
know what you think about my newsletter and what we could add
/ remove to make it more useful for you. Please let me know
and answer my 3 question survey at: http://spreadsheets.google.com/viewform?formkey=dE5faFppOWctNEdqRmpKMnhqR3c4MlE6MA

If I get enough responses then a change will be made!

As always, if you know someone who could benefit from the
thoughts in this newsletter feel free to forward it
to them
.

Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


Evan Carmichael
http://www.EvanCarmichael.com
"Over 14 million entrepreneurs helped and counting!" 

275 Macpherson Avenue, Suite 103
Toronto, Ontario
M4V 1A4
Share:

Entrepreneur of the Week

Entrepreneur of the Week - Russell Simmons

"You know, sometimes people never get to learn how successful
they could have been because they give up too easily. If I've
learned one thing in all my years in the business, it's that
often things don't work out the way you want at first. But
that doesn't mean you should give up... You've got to put
your head down and do the work. There are no shortcuts." - Russell Simmons

Learn more about Russell Simmons at: http://www.evancarmichael.com/Famous-Entrepreneurs/544/summary.php

Want More Advice From Top Entrepreneurs?
* Check out my latest Modeling the Masters video
and blog post at: http://evancarmichael.com/Masters/



Business Building - Resistance to Change and How to Deal With It by Vicki Heath

The new financial management system was installed, new
procedures distributed and office staff trained. And yet, the
number of accounting errors had increased. Does this sound
familiar? Sometimes the best laid plans of mice and managers
come to naught - or worse still, sends progress backwards.
Even if it isn't obvious, perhaps your people are resisting
the change.

Why People Resist Change
................................................................................

No matter how well designed and planned your change program
is, not everyone will be singing its praises. People resist
change for a wide variety of reasons, ranging from a
straightforward intellectual disagreement over facts to
deep-seated psychological prejudices.

Some of these reasons may include:

-belief that the change initiative is a temporary fad
.................................................

-belief that fellow employees or managers are incompetent
.............................................

-loss of authority or control
..........................................................................

-loss of status or social standing
........................................................................

-lack of faith in their ability to learn new skills
..........................................................

-feeling of change overload (too much too soon)
......................................................... ... (continued)

Read the complete article here: http://www.evancarmichael.com/Business-Coach/382/Resistance-to-Change-and-How-to-Deal-With-It.html 

Evan's Recommended Resource:
* Free 7 Day eCourse on How to Write a Business Plan
including the the worst executive summary I've ever read:
http://www.evancarmichael.com/eCourse/Business-Plan.htm 


Work-Life - Life is a Balancing Act! by Debbie Lessin

We are constantly searching for equilibrium in our existence. 
The quest for a balanced life more often than not seems like
an exercise in futility. We struggle to find time for
ourselves, our family and our friends while climbing the
latter of success as best we can. Our quest for balance is a
constant that will change with time, as we ourselves change.

Balance is often categorized as work/life balance. The reason
for this is because work is where we tend to spend the
majority of our time. So we have to balance work into every
other aspect of our life. There are so many more aspects to
our lives than work. And reality is that we are balancing
so much more than just work...and all of it at the same time.

We are balancing the wheel of our lives. The balance wheel
encompasses the following aspects of your life:

 Work 
 Play
 Mind
 Body 
 Spirit
 Space
 Relationships
 Money

Let's look at each spoke of the wheel in a bit more detail.

Work 

We work to earn a living. We work to earn money to do the
things we enjoy. Some of us even work because we enjoy it. 
But others of us perceive work as negative. We view work as
daunting and undesirable. Wouldn't it be great if we all had
work that brought us personal satisfaction and enrichment?
The challenge is to know your passion and try to devise a ... (continued)

Read the complete article here: http://www.evancarmichael.com/Work-Life/1774/Life-is-a-Balancing-Act.html 


Sales & Marketing - How to Set Sales Goals that Work by Christine Sutherland

Why is S.M.A.R.T. Dumb?

If we don't set goals at all, we tend to just get whatever is
dished up to us. The trouble is, most people don't set goals
well, and still end up not achieving their personal and
professional dreams.

But it gets worse than this, because goal setting has a "dark
side" too. When people experience failure of their goal
setting activities, it doesn't just mean a waste of time, it
also means experiencing a sense of failure and disappointment
that can end up making you feel cynical about even having
dreams.

Up till fairly recently, the best goal setting tool we had
was the S.M.A.R.T. routine, which essentially meant
considering our goal in the contexts of:

Specificity
Measurability
Attainability
Reward Potential
Timeframe

This was better than anything else we had at the time, but
didn't go nearly far enough because it left pitfalls and
loopholes galore. S.M.A.R.T. failed to:


  • Fully examine the consequences of getting or not getting


  • your goal. It left key motivating factors, both for and
    against getting your goal, hidden and unexamined.

  • Examine specificity rigorously enough, or measure


  • rigorously enough. S.M.A.R.T. lacked understanding of the
    way each of our sensory systems tracks and recognizes goals.

  • Understand the difference between a goal you have control


  • over and a goal which you do not. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Sales/499/How-to-Set-Sales-Goals-that-Work.html 


    Leadership - Sun Tzu on Leadership by Shawn Frost

    Introduction

    While there has been a great deal of emphasis on the
    personality of the leader in modern leadership literature it
    is neither a new nor a novel idea. In fact, Master Sun or Sun
    Tzu described the five traits of an effective leader over 2500
    years ago (Gagliardi, 1999). The Gagliardi translation of Sun
    Tzu's "bing fa", often translated as "Art of War", outlines
    the traits of the effective leader as well as informing the
    reader of the "dark side" traits of leadership that one must
    avoid. When one adds the dimensions of the follower and the
    situation to the leadership equation, the Art of War becomes
    a handbook for leadership. It is believed that this was his
    intention in creating this document that has turned up in
    numerous tombs in consistently copied versions (Gagliardi,
    2001). 

    Focus on the leader's personality

    The traits of a leader have been the source of investigation
    for generations. As these investigations parallel the study
    of personality in psychology it is useful to understand the
    direction of research in this field. Personality has been
    investigated from the view of a many trait approach, a single
    trait approach, an essential trait approach and a typological
    approach (Funder, 2004). Most modern models resort to some
    version of the "big-five" essential trait approach (p. 167).


    Western "Big-Five" models of personality

    The Big Five essential personality traits are: "extraversion,
    neuroticism, conscientiousness, and openness." (Funder, 2004,
    p. 167) and have been used in numerous recent leadership
    investigations. Topics of investigation include: the leader's
    traits effects on project management (Ghering, 2007), the ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Leadership/2044/Sun-Tzu-on-Leadership.html 


    Entrepreneur Blog of the Week - Marketing Junkie

    Offers tips and strategies on how to market your small
    business.

    Visit the blog here: http://marketing-junkie.com/ 


    What Do You Think???

    Do you have 5 minutes to answer 3 questions? I would love you
    know what you think about my newsletter and what we could add
    / remove to make it more useful for you. Please let me know
    and answer my 3 question survey at: http://spreadsheets.google.com/viewform?formkey=dE5faFppOWctNEdqRmpKMnhqR3c4MlE6MA

    If I get enough responses then a change will be made!

    As always, if you know someone who could benefit from the
    thoughts in this newsletter feel free to forward it
    to them
    .

    Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
    or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


    Evan Carmichael
    http://www.EvanCarmichael.com
    "Over 14 million entrepreneurs helped and counting!" 

    275 Macpherson Avenue, Suite 103
    Toronto, Ontario
    M4V 1A4
    Share:

    How to Surround Yourself With the Best and more ...

    Entrepreneur of the Week - Howard Hughes

    "I intend to be the greatest golfer in the world, the finest
    film producer in Hollywood, the greatest pilot in the world,
    and the richest man in the world." - Howard Hughes

    Learn more about Howard Hughes at: http://www.evancarmichael.com/Famous-Entrepreneurs/529/summary.php

    Want More Advice From Top Entrepreneurs?
    * Check out my latest Modeling the Masters video
    and blog post at: http://evancarmichael.com/Masters/



    Business Building - 10 Reasons Why People in Business are Successful by Nick Ikonomou

    1. They are willing to learn. The greatest learners become the
    best teachers. Never ending improvement, as the Kaizen
    principle insists, should be an individual's primary goal in
    life. The only failure in life is the failure to participate.
    There are no right or wrong ways of doing things, each
    providing a result that can be assessed and worked on from
    the learning that the outcome provides. This perfectly fits
    in with the following success factor.

    2. They take action. I have never seen anyone being
    successful by doing nothing. By default, doing something has
    to be a move forward. Doing a lot means that the law of
    averages will ensure that success falls your way. 95% of the
    population "can't be bothered". To jump into the 5% of the
    population who are successful isn't hard. It's just a genuine
    decision to do something and persevere. Successful people work
    on improving their time management by learning how time works
    and what it means to you.

    3. They mix with the right people. You can mix with the right
    people and you can mix with wrong people. The choice is yours.
    You either fall into those groups or you seek them. Because
    successful people don't gloat because of the Australian tall
    poppy syndrome, you need to do your homework and ask people
    about their success. They are more than willing to tell you
    because if they initiated the conversation, that might have
    been construed as gloating. Look for a business coach and/or
    a mentor. Surround yourself with the best accountants and
    lawyers.

    4. They are great networkers. Successful people go out of
    their way and meet as many people as they can because they
    know that the more people they know, the more opportunities
    come their way. Staying in your business or at home most of
    the time produces little results.

    5. They have a dream. These people are the greatest dreamers. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Business-Coach/162/10-Reasons-Why-People-in-Business-are-Successful.html

    Evan's Recommended Resource:
    * Free 7 Day eCourse on How to Write a Business Plan
    including the the worst executive summary I've ever read:
    http://www.evancarmichael.com/eCourse/Business-Plan.htm


    Work-Life - Give up excuses! by Leslie Gail

    So, we all have excuses in life that we fall back on time and
    time again. Maybe because of difficult upbringings, or
    hardships, certain beliefs have laid their imprint on you.

    Excuses keep you from venturing forward, in that they keep
    you safe from possible heartbreak. Having an excuse excuses
    you from facing the truth, while keeping you in your comfort
    zone. Maybe someone uses the excuse that they never have
    enough time. Sound familiar? Then, they create a lifestyle
    that feeds into this excuse. They keep extremely busy, they
    overcommit themselves, they take on far too many
    responsibilities. Then they tell themselves "See, I told you
    I never have enough time". Well their wish is granted. Others
    tell themselves that they will always be overweight, it's just
    in their genes. Because they believe this excuse, they
    continue to eat unhealthy foods and stray from exercise. Why
    bother, they tell themselves, if they are always going to be
    out of shape anyway. This plays into the victim mentality.

    Not very empowering. What if you didn't have any excuses to
    fall back on? What if you took responsibility for all of your
    choices and all of the subsequent consequences? Would this
    make your life harder in that you would have to venture out
    there and face some of your fears? Or, would it make you
    stronger and more confident because you would be taking
    responsibility for all of your actions? You wouldn't be using
    excuses as your safety net. In order to move past your
    excuses, you first have to admit you have them in the first
    place. This is the difficult part. Once you've admitted that
    you don't need to be overweight for the rest of your life,
    then you need to do something about it. Something to think
    about.

    ACTION STEPS FOR THE WEEK:

    1. List your top excuses
    So, what are the top excuses you use? "I'm always going ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Work-Life/1791/Give-up-excuses.html


    Sales & Marketing - 12 Tips To Increase Productivity With Better Time Management by Susan Regier

    With a little effort we can all find ways to use the time we
    have more productively. Here are a dozen tried and tested
    tips for working quicker, smarter, and more effectively:

    1. Allocate 20% of your day - between 1 and a half to 2 hours
    - to working on your most important objectives.
    If you don't
    do this, you will find that all your time is spent reacting
    to things, and the really important tasks somehow never get
    finished when they should.

    2. Tackle the hardest things first. All of us like to do
    what's easy. But you must get into the hard stuff - and the
    best time to get stuck into it is first up, when you can give
    it all you've got. At least make inroads, even if you can't
    finish everything you want to in a day.

    3. Have a maximum of 3 major things on the go at a time. Any
    more than this is asking to get bogged down. Set your
    priorities according to what will best help you to grow your
    business - and tackle them in that order of priority.

    4. At the beginning of each week, make a list of your goals
    and targets and prioritise them.
    Revise the list daily, as
    necessary. Refer to it regularly and make sure you're on
    track. A whiteboard is a very visible and convenient tool for
    keeping this 'main goals' list going.

    5. Use a task planning sheet to sort your daily priorities
    out and help you reach those weekly goals.

    6. Group similar activities together - make all your outgoing
    phone calls at one part of the day; send all your emails at
    the one time; deal with all incoming mail, email and messages
    in bunches, and so on. You might want to break the day up so
    that - for example - you spend a maximum of 15 or 20 minutes
    on incoming email or voicemail in the morning, and another
    block just before lunch. Turn off the "new mail" alert on ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Marketing/94/12-Tips-To-Increase-Productivity-With-Better-Time-Management.html


    Leadership - It's What's Inside That Counts by Raymond Perras

    Socrates once said: "Know thyself".
    In my last article, I emphasized focus as the technique to
    create motivation.  If you want to generate the drive
    toward a goal or preferred vision, you will want to direct
    your focus in such a way that you get excited about attaining
    the desired place.
    Today, I draw your attention to the fact that focusing
    will be made much easier if you remember that "you can't give
    what you don't got."  Let me explain.  In order to
    direct your focus, your mind should be free of any doubt or
    misperception of who you are, your self-image.  In his
    study of the mind, Dr. Maxwell Maltz who made
    psycho-cybernetics famous, produced an understanding that
    smashed the B.F. Skinner concept that we are the product of
    our environment - Skinner postulated that we have no choice
    on who we will be, what we will do, or what may happen to us
    as we go through life.
    Dr. Maltz's discovery was based on the premise that we
    have a "self-image" held in our subconscious mind that
    supports our every effort.  That self-image is the
    product of our thinking developed over many years of personal
    study, our experiences, life's accidents and education.
    Since it is within, then it can be modified as you
    wish.  According to Dr. Maltz, the internal self-image
    controls:
    • What we do and what we don't do.
    • Where we go.
    • Where we live.
    • Who we end up with in relationships, and how these
      go.
    • What we do for a living.
    • How far we move up the business ladder.
    • How much we weigh, and what kind of physical shape we are
      in.
    • How well we perform at school.
    • The state of our health.
    ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Leadership/2042/Its-Whats-Inside-That-Counts.html


    Entrepreneur Blog of the Week - MyBusinessAssistant

    At MyBusinessAssistant.com, we are THE small business
    outsourcing solution for virtual assistant services. As happy
    clients have found, we are NOT just your typical virtual
    assistant company. We are home to the Virtual Business Center
    (VBC), which provides greater flexibility, scalability and
    customized solutions for entrepreneurs and executives.

    Visit the blog here: http://mybusinessassistantblogs.com/


    What Do You Think???

    Do you have 5 minutes to answer 3 questions? I would love you
    know what you think about my newsletter and what we could add
    / remove to make it more useful for you. Please let me know
    and answer my 3 question survey at: http://spreadsheets.google.com/viewform?formkey=dE5faFppOWctNEdqRmpKMnhqR3c4MlE6MA

    If I get enough responses then a change will be made!

    As always, if you know someone who could benefit from the
    thoughts in this newsletter feel free to forward it
    to them
    .

    Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
    or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


    Evan Carmichael
    http://www.EvanCarmichael.com
    "Over 14 million entrepreneurs helped and counting!" 

    275 Macpherson Avenue, Suite 103
    Toronto, Ontario
    M4V 1A4
    Share:

    Time Management Tip: How to Create a Business Dashboard Homepage and more...

    Entrepreneur of the Week - Sergey Brin & Larry Page

    "We have a mantra: don't be evil, which is to do the best
    things we know how for our users, for our customers, for
    everyone. So I think if we were known for that, it would be a
    wonderful thing." - Sergey Brin Larry Page

    Learn more about Sergey Brin & Larry Page at: http://www.evancarmichael.com/Famous-Entrepreneurs/645/summary.php

    Want More Advice From Top Entrepreneurs?
    * Check out my latest Modeling the Masters video
    and blog post at: http://evancarmichael.com/Masters/



    Business Building - 12 Step Business Growth Plan by Mark Deo

    Running a small business requires having the right knowledge
    and applying self discipline on a daily basis. For this
    reason I have prepared what I call the "12 Step Business
    Growth Plan." Like the Alcoholics Anonymous 12 step plan, it
    is the core of what we need to do to keep us focused on proven
    management practices. I recommend that my students, listeners
    and clients print them and post them in their work area to
    review daily while planning for the next days activities.

    1. Set Specific Goals

    Goals must be specific. Saying that you're going to get more
    customers is not good enough. How many? By when? What type of
    customers? These are kind of questions you need to be asking
    yourself. Put your goals in writing. More than 90% of those
    people that write down specific, realistic, deadline oriented
    goals actually achieve their goals! Finally, visualize
    yourself in the future. Most people think in pictures. As you
    begin to right down your vision place yourself in the future
    and make it seem real. You will be amazed at the results.

    2. Seek Out Change

    Let's face it change is the only constant. The longer you
    "do what you've always done," the harder it will be to do
    something different. It is ideas that bring change about in
    our world. Nearly every great invention, system or model was
    born from the idea of a lone entrepreneur. Psychologists are
    now saying that creativity is a "learned trait." Experiment
    with creative ways of doing things. Don't just settle for the "easy way." Do this daily and watch you creativity grow and
    your business soar!

    3. Focus on Branding

    Branding is not merely for the BIG players. Entrepreneurs and
    small business owners can also differentiate themselves with ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Business-Coach/154/12-Step-Business-Growth-Plan.html

    Evan's Recommended Resource:
    * Free 7 Day eCourse on How to Write a Business Plan
    including the the worst executive summary I've ever read:
    http://www.evancarmichael.com/eCourse/Business-Plan.htm


    Work-Life - Give up excuses! by Leslie Gail

    So, we all have excuses in life that we fall back on time and
    time again. Maybe because of difficult upbringings, or
    hardships, certain beliefs have laid their imprint on you.

    Excuses keep you from venturing forward, in that they keep
    you safe from possible heartbreak. Having an excuse excuses
    you from facing the truth, while keeping you in your comfort
    zone. Maybe someone uses the excuse that they never have
    enough time. Sound familiar? Then, they create a lifestyle
    that feeds into this excuse. They keep extremely busy, they
    overcommit themselves, they take on far too many
    responsibilities. Then they tell themselves "See, I told you
    I never have enough time". Well their wish is granted. Others
    tell themselves that they will always be overweight, it's just
    in their genes. Because they believe this excuse, they
    continue to eat unhealthy foods and stray from exercise. Why
    bother, they tell themselves, if they are always going to be
    out of shape anyway. This plays into the victim mentality.

    Not very empowering. What if you didn't have any excuses to
    fall back on? What if you took responsibility for all of your
    choices and all of the subsequent consequences? Would this
    make your life harder in that you would have to venture out
    there and face some of your fears? Or, would it make you
    stronger and more confident because you would be taking
    responsibility for all of your actions? You wouldn't be using
    excuses as your safety net. In order to move past your
    excuses, you first have to admit you have them in the first
    place. This is the difficult part. Once you've admitted that
    you don't need to be overweight for the rest of your life,
    then you need to do something about it. Something to think
    about.

    ACTION STEPS FOR THE WEEK:

    1. List your top excuses
    So, what are the top excuses you use? "I'm always going ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Work-Life/1791/Give-up-excuses.html


    Sales & Marketing - Your Pre Approach Letter by Donald F. Pooley

    The last issue dwelt on the significance of your letterhead in
    building credibility with a prospect you haven't yet met.

    But he has to open the envelope first, and if he's like most
    of us who get a lot of mail, much is discarded unopened. In
    most cases it's the stereotyped ones, those with a company
    name in the corner, a typed address, and mass mailing stamp.

    So don't use a company envelope, use your own, write the
    address by hand, and stick on a real stamp. This doesn't
    mean the prospect will read your letter, but it increases the
    probability that he'll open the envelope.

    When he unfolds your letter you must have something to grab
    his attention, and get him to read on. A bold-faced line at
    the top of your message. If you've been referred it could
    read, "Why did Jack Jones consult me?", or "Why did Jack
    Jones suggest that I contact you?".

    If you haven\'t been referred, then you have to have a very
    strong 'grabber' headline.

    The tabloids at the supermarket check-out counters are good
    at this. They name a well-known person and state something
    unbelievable about them such as "Kirstie Alley now weighs
    302 pounds!", or pose it as a question "Which well-known TV
    star now weighs 302 pounds? (see inside)".

    And people take them off the rack to leaf though or buy. So
    we know that it works.

    How can we use it?

    Find a well-known person whose financial record is abysmal.

    For example, "What top TV star left his debts to his
    widow?" ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Marketing/80/Your-Pre-Approach-Letter.html


    Leadership - Dealing With Different Personality Types: What M&Ms Teach You About Life by Lynda-Ross Vega

    Ever wondered why they make M&Ms in so many different
    colors?  It's because, as the saying goes, variety is
    the spice of life.  How boring and unappealing would a
    bag full of all brown M&Ms be?

    Well, society is like that bag of M&Ms, there's a lot
    of diversity going on in terms of race, culture, ethnicity
    and lifestyle.

    One type of diversity that's often overlooked is
    psychological diversity. I'm talking about the differences in
    the way we each view the world.

    Your perception is a filter that translates your
    experiences into meaning. It is at the core of who you are,
    and it impacts your values, your beliefs, your feelings and
    your psychology.

    At any given moment, our brains are being exposed to
    millions of bits of sensory information, sights, sounds,
    textures and emotions.  Because we can only process a
    small fraction of all that information, much of it gets
    filtered out. 

    What makes this interesting is that each of us filters out
    different sensors, so we are each experiencing a different
    "reality," often without realizing that this reality is
    unique to us.

    In fact, neuro-research shows that our particular set of
    filters is most likely hard-wired, not readily changeable,
    and not as clearly noticeable as are many other types of
    differences.

    What this means is that sometimes other people's actions,
    views and approaches to life will make no sense (based on our ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Leadership/4639/Dealing-With-Different-Personality-Types-What-MMs-Teach-You-About-Life.html


    Entrepreneur Blog of the Week - Startup Professionals
    Musings


    Selected ideas and assistance to entrepreneurs and startup
    founders in finding business ideas, funding, executive
    mentoring, and business networking to incorporate a business,
    file patents, add an advisory board, and address operational
    issues.

    Visit the blog here: http://blog.startupprofessionals.com


    What Do You Think???

    Do you have 5 minutes to answer 3 questions? I would love you
    know what you think about my newsletter and what we could add
    / remove to make it more useful for you. Please let me know
    and answer my 3 question survey at: http://spreadsheets.google.com/viewform?formkey=dE5faFppOWctNEdqRmpKMnhqR3c4MlE6MA

    If I get enough responses then a change will be made!

    As always, if you know someone who could benefit from the
    thoughts in this newsletter feel free to forward it
    to them
    .

    Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
    or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


    Evan Carmichael
    http://www.EvanCarmichael.com
    "Over 14 million entrepreneurs helped and counting!"  

    275 Macpherson Avenue, Suite 103
    Toronto, Ontario
    M4V 1A4
    Share:

    Your 3 Ways to Avoid Zero Growth this Month and more...

    Entrepreneur of the Week - David Ogilvy

    "Don't bunt. Aim out of the ball park. Aim for the company of
    immortals... I believe in the Scottish proverb: 'Hard work
    never killed a man.' Men die of boredom, psychological
    conflict and disease. They do not die of hard work." - David Ogilvy

    Learn more about David Ogilvy at: http://www.evancarmichael.com/Famous-Entrepreneurs/954/summary.php

    Want More Advice From Top Entrepreneurs?
    * Check out my latest Modeling the Masters video
    and blog post at: http://evancarmichael.com/Masters/
     

    Interview with Sylvia Lafair

    Sylvia Lafair is a clinicalpsychologist and author of "Don't Bring 
    It to Work". She specializes in developing leaders and transforming 
    teams. Sylvia has been a top author for my site and I decided to ask 
    her a few questions to learn more about her and how she helps 
    entrepreneurs grow their businesses.
     
    Why did you start your business?
     
    I started my present business by accident. I ran a very successful 
    personal growth center and had no plans of working in the business 
    world. At one seminar I was leading about positive family relationships 
    a man approached me to work with his leadership team. Eloquently I 
    said "Huh? Why?" he responded "they're fighting" to which I said 
    "So, people fight". He was persistent and stated, "Look Sylvia, you 
    work with families who have to get along, and my team has to get 
    along." 
     
    I thought about it and saw there is shared interest through genetics 
    (family) and shared interest through economics (workplace). That 
    sealed the deal and the rest, as they say is history. I saw the power 
    in understanding relationships and how to handle conflict effectively, 
    and its impact at work has become a driving passion for me for the 
    past 20 years.
     
    What was the hardest challenge you had to overcome with your 
    business? 
     
    The hardest challenge has been to find the right language to make 
    the complexities of working together simpler to understand. This 
    so called "soft stuff" is just the opposite. It is core to who we are 
    and we have been living with a myth that we should be different 
    at work than we are at home. Not so! That is part of what has 
    caused so much extra stress both at work and on personal 
    relationships. The issues that entrepreneurs deal with at a core 
    level include understanding who pushes your buttons and what to 
    do about it. Then the complexities and conflicts that are bound to
     occur can be dealt with smarter and faster. 
     
    How did you find your first customer? 
     
    As I said my first customer in my new "business of business" found 
    me. My second customer was also someone who had gone through 
    one of my personal development programs. He claimed that what he 
    learned there has garnered him a great promotion in his company. 
    He asked me to come do some team building at his organization. 
    "Like what?" I asked "Do anything you want, experiment. I know 
    you are on to something important." And, he quickly added, "This
    is a paying gig so send us an invoice." An offer not to be refused! 
    I eventually started a program for the entire company called 
    "Connections: Results Thru Relationships" that was hugely successful. 
    We still go into companies with a more up-to-date version of this and 
    it has proven to heighten productivity and lower staff tensions. Then 
    we added "Total Leadership Connections", now starting its 10th year
    for entrepreneurs, family firms, executives in organizations large and 
    small. It is an amazing open-enrollment program that gives individuals 
    from a vast array of industries a networking arena and a place to gain 
    clarity about the people part of business. 
     
    What is the best leadership advice you can provide for entrepreneurs? 
     

    Business Building - How to Write a Pre Approach Sales Letter that Delivers More Conversions by Leanne Hoagland-Smith

    With email marketing campaigns to Internet landing pages now
    comprising a significant amount of the marketing budgets,
    some people have abandon the traditional, word processed
    pre-approach sales letter. Yet, taking this marketing and
    sales strategy may be somewhat short sighted.

    Before anyone engages in writing any business letter, the
    first question needs to be answered is "What is the purpose
    of the communication?" Upon successfully answering this
    question, then and only then can a well written letter be
    constructed.

    So what is the purpose of a pre-approach sales letter? Years
    ago, the answer might have been to secure that first time
    appointment to just a friendly introduction to just a means
    to increase sales. Today, I believe the purpose is two-fold:

    1. First attempt to showcase what makes you different or how
    you stand out away from everyone else

    2. First demonstration of your core values

    To stand out in the crowd or to be that Red Jacket as I like
    to say means that you have hone and executed these sales
    skills when crafting that pre-approach sales letter:

    1. Fact finding specific to the market place

    2.Research about the qualified prospect

    3. Ability to speak and write a compelling story using the
    A.I.D.A. model

    4. Relationship selling

    Sales Coaching Tip: Many pre-approach letters fail because
    they are not sent to qualified prospects who have a need; a
    dedicated budget; are the decision maker and there is urgency
    to take action. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Business-Coach/137/How-to-Write-a--Pre-Approach-Sales-Letter-that-Delivers-More-Conversions.html

    Evan's Recommended Resource:
    * Free 7 Day eCourse on How to Write a Business Plan
    including the the worst executive summary I've ever read:
    http://www.evancarmichael.com/eCourse/Business-Plan.htm


    Work-Life - Saying Goodbye to Defensiveness by Jeannie Campanelli, Ed.D., CPCC

    One way we intrude into someone else's business is by
    defending ourselves. As soon as we start to defend
    ourselves, we step out of our own life and into someone
    else's. We are living 'over there' as we try to prove that
    we're 'right,' 'good,' 'okay,' 'of value' and 'worthy of
    love' to someone else.

    Not only can our need to defend our words and actions be
    exhausting, our defensiveness removes our sense of well-being
    and real power. What I have seen is that defensiveness can be
    a form of self-betrayal because it is rooted in self-judgment.
    Our underlying belief may be we're not okay or enough just as
    we are. We believe that something's wrong with us or that we
    have to be perfect. So we defend...and defend....and defend, and
    our partners or friends may not feel heard or as close to us
    as we truly want.

    What can defensiveness look, sound and feel like? You may...

  • Feel hurt and hear yourself say such words as "How could
    they say this about me? I try so hard!", "I don't feel
    understood or accepted," or "I did it wrong again."

  • Be feeling fear and hear yourself say these words: "They
    don't like me/love me and will leave me" and/or "I have to be
    perfect in order to be loved."

  • Use anger to express your hurt or fear by saying: "How dare
    they say this about me! They aren't being fair! What about
    them?!"

  • Be frustrated. Words that may accompany this feeling may
    be: "Here we go again," "I can't get this right," "There's
    something wrong with us, and no matter how hard I try, I
    can't fix it."

  • Analyze the other person and look for reasons that make
    whatever they're saying all about them and not about you.

  • Notice that you're trying hard to convince them to think
    like you. That entails a lot of repetition and a voice that
    starts to escalate in its intensity.

  • Become aware that your body is feeling tense with the
    tightness showing up in your jaw, shoulders or stomach. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Work-Life/1863/Saying-Goodbye-to-Defensiveness.html


    Sales & Marketing - 8 Simple Rules for Leaving Compelling Voice Mail Messages by Paul Cherry

    Asking questions by leaving messages in people's voice mail is
    tough, but not impossible. Sure, we've all had days spent
    almost entirely on the phone, leaving voice mails for
    prospective and current customers but getting no responses.
    If you use it effectively, however, voice mail is a great way
    to leave a brief but useful message for a prospective
    customer, or use a question as a teaser that leaves your
    prospect eager to learn more about what you can offer.

    EIGHT TIPS FOR LEAVING POWERFUL VOICE MAIL MESSAGES

    1. Develop a script. Like many salespeople, you might fear
    that scripts will stop you from thinking creatively and
    speaking in a conversational tone. Think of scripts as road
    maps to guide you and help you stay focused. Writing a voice
    mail script crystallizes your thinking to clarify the key
    points you want to convey. Professional actors use scripts
    so they can put more energy into their voices and body
    language. Advertising pros emphasize key words to spark
    prospects' emotions and make them respond. So why not
    scripts for salespeople?

    2. Keep voice mail messages short and simple. A good voice
    mail should be about 30 seconds and not more than 45 seconds.
    The average person speaks 150 words per minute. A 30-second
    voice mail message is about 75 words. You can pack key
    points of information into that time frame. Don't try to
    squeeze in too much. Hit home one point you want to make and
    see if it jolts your prospect into action. If not, change
    your message for your next callback.

    3. Don't leave your prospects thinking they have all the time
    in the world to call you back.
     Create a sense of urgency and
    give them explicit time frames when you are available. For
    important prospect callbacks, let them know the windows of
    time you are available. After all, you're a busy
    professional in high demand, so your voice must communicate
    those qualities. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Sales/618/8-Simple-Rules-for-Leaving-Compelling-Voice-Mail-Messages.html


    Leadership - It's What's Inside That Counts by Raymond Perras
    Socrates once said: "Know thyself".
    In my l article, I emphasized focus as the technique to
    create motivation.  If you want to generate the drive
    toward a goal or preferred vision, you will want to direct
    your focus in such a way that you get excited about attaining
    the desired place.
    Today, I draw your attention to the fact that focusing
    will be made much easier if you remember that "you can't give
    what you don't got."  Let me explain.  In order to
    direct your focus, your mind should be free of any doubt or
    misperception of who you are, your self-image.  In his
    study of the mind, Dr. Maxwell Maltz who made
    psycho-cybernetics famous, produced an understanding that
    smashed the B.F. Skinner concept that we are the product of
    our environment - Skinner postulated that we have no choice
    on who we will be, what we will do, or what may happen to us
    as we go through life.
    Dr. Maltz's discovery was based on the premise that we
    have a "self-image" held in our subconscious mind that
    supports our every effort.  That self-image is the
    product of our thinking developed over many years of personal
    study, our experiences, life's accidents and education.
    Since it is within, then it can be modified as you
    wish.  According to Dr. Maltz, the internal self-image
    controls:
    • What we do and what we don't do.
    • Where we go.
    • Where we live.
    • Who we end up with in relationships, and how these
      go.
    • What we do for a living.
    • How far we move up the business ladder.
    • How much we weigh, and what kind of physical shape we are
      in.
    • How well we perform at school.
    • The state of our health.
    • How we dress; what our personal appearance looks like.
      Etc., etc.
    ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Leadership/2042/Its-Whats-Inside-That-Counts.html


    Entrepreneur Blog of the Week - Recruitment Blog

    Project Resource provide bespoke recruitment solutions for
    employers and job seekers within the construction, civil
    engineering and infrastructure industries.

    Visit the blog here: http://www.project-resourceblog.co.uk/


    What Do You Think???

    Do you have 5 minutes to answer 3 questions? I would love you
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    / remove to make it more useful for you. Please let me know
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    If I get enough responses then a change will be made!

    As always, if you know someone who could benefit from the
    thoughts in this newsletter feel free to forward it
    to them
    .

    Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
    or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


    Evan Carmichael
    http://www.EvanCarmichael.com
    "Over 14 million entrepreneurs helped and counting!" 


  • 275 Macpherson Avenue, Suite 103
    Toronto, Ontario
    M4V 1A4
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    Top 5 Gutsiest Entrepreneur Launches of All Time and more...

    Entrepreneur of the Week - Martha Stewart

    "I think it's very important that whatever you're trying to
    make or sell, or teach has to be basically good. A bad
    product and you know what? You won't be here in ten years...
    This is what truly interests us, why we all come to work
    every day ... our passion is and always should be to make
    life better." - Martha Stewart

    Learn more about Martha Stewart at: http://www.evancarmichael.com/Famous-Entrepreneurs/589/summary.php

    Want More Advice From Top Entrepreneurs?
    * Check out my latest Modeling the Masters video
    and blog post at: http://evancarmichael.com/Masters/



    Business Building - Advantages Of CRM by Casey Gollan

    There are several benefits attached with a properly managed
    and maintained CRM system, which has made it the buzzword in
    the business community.

    In any business, it helps the organisation in lots of ways,
    both in terms of delivery more to the customers and also in
    terms of gaining more from them.

    Using CRM, a business can:

    Provide Better Customer Service
    CRM systems give businesses many strategic advantages such as
    the ability to personalize relationships with customers
    regardless of which employee is service them.

    Using CRM, a repository can be maintained on customer
    profiles, thereby treating each client as an individual and
    not as a group. This way, every employee can be better
    informed about each customer's specific needs and
    transaction profile.

    CRM also helps the organisation to easily adjust the level of
    service to reflect the customer's importance or status.

    Better customer service through improved responsiveness and
    understanding helps in building customer loyalty and
    decreases customer agitation. It also helps the company in
    getting continuous feedbacks from the customers on the
    product they have bought.

    A good electronic company would always like to follow-up with
    its customers on the items they have bought, so as to rectify
    the problem (if any) even before it gets logged as a
    complaint.

    Increase Customer Revenues

    Using CRM data, marketing campaigns can be co-ordinated more
    effectively by ensuring that promotions do not target
    customers who have already purchased that particular
    products. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Business-Coach/163/Advantages-Of-CRM.html

    Evan's Recommended Resource:
    * Free 7 Day eCourse on How to Write a Business Plan
    including the the worst executive summary I've ever read:
    http://www.evancarmichael.com/eCourse/Business-Plan.htm


    Work-Life - Do you think you are not good enough? by Lisa Phillips

    Do you really think you are not good enough? Do you criticize
    yourself? Do you give yourself a hard time or punish
    yourself with harsh words or thoughts? Do you beat yourself
    up when you feel you have done something wrong? Do you get
    angry at yourself? Do you speak to your friends better than
    you speak to yourself?

    The most common belief I have found in working with people is
    the fear that ' I am not good enough'. Does this sound like
    you? If you believe this, ask yourself for whom? And
    according to whose standards? What aren't you good enough
    for?

    I am going to suggest that a good practice to do if you have
    this belief, is to just accept it and love it! Do not try to
    suppress it or hide it - bring it up to the surface and
    acknowledge it! We all are not good enough for something! We
    are only human and therefore we are all imperfect in some way!
    By accepting that in some areas of your life, you may ' not be
    good enough' this will prevent you from continuing to feed
    this part of you negative energy and / or, keep this part
    hidden behind a persona as you are ashamed of it.

    Instead, I ask that you LOVE the part of you which is not
    good enough! We all have this part of us! If we have a part
    which is good enough, then we also have a part which is not
    good enough! Perhaps you could ask yourself how old you were
    when you first had this thought. It may just be the 3 year
    old inside of you who is feeling she is not good enough. So,
    what would you tell a 3 year old who had this belief? You
    would hold her, nurture her, tell her she is good enough and
    she can do anything she wants. This is how I would like you
    to speak to yourself! It may help to get a picture of
    yourself as a small child and every day, look into her eyes,
    give her love and nurture her fears. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Work-Life/1870/Do-you-think-you-are-not-good-enough.html


    Sales & Marketing - Trouble with Personality Tests by Peter Gilbert

    The application of Total Quality Management Principles (6
    Sigma) to commercial aviation has reduced the defect rate for
    take offs and landings around 3 parts per million. In
    contrast the figures quoted for defects in recruitment are in
    the region of 45%, because we continue to utilise tools that
    are ineffective. For example, the traditional unstructured
    interview is only marginally more effective than flipping a
    coin. The other tool much loved and widely used by managers
    and HR practitioners are personality tests which are the
    topic of this article.

    Personality tests are a popular component of many
    or柞anisations' hiring processes. As these tests contend to
    measure traits and characteristics that remain stable over
    time, it is intuitive to believe information regarding
    candidates' individual differences in these areas would be
    helpful when making selection decisions. Yet evi查ence
    supporting the usefulness of personality tests in the hiring
    process has been called into serious ques氟ion, due to
    repeated findings that correlations between measures of
    personality and measures of job performance are not strongly
    related. After nearly two decades of enthusiastic support for
    the use of personality assessments, there has been a call for
    talent management professionals to re-evaluate the merits of
    these tests.

    In a recent article presented by Human Resource Execu氟ive
    Online, Peter Capelli (2007) briefly reviews the history of
    using personality tests for hiring and promotion decisions.
    He remarks that the current popularity of this method is
    reminiscent of its use as a "best practice" in the 1950s,
    which he notes is curious given the fact that "by the
    early-1960s, the consensus among researchers was that
    personality was not a useful criterion for assessing
    individuals." During the 1960s - 1980s "personal枰ty-based
    assessments ... largely disappeared from the lists of 'best
    practices' in human resources," however, a resurgence of
    interest in, and use of, personality testing emerged in the
    1990s. Yet the central issue that led to the disfavour of
    personality tests 40 years ago (i.e., the lack of predictive
    validity or extent to which the assessment relates to or
    predicts job performance) still remains an unresolved issue. ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Sales/3147/Trouble-with-Personality-Tests.html


    Leadership - 21 Secrets of Shared Leadership by Roger Ingbretsen

    The following list of 21 secrets, provide insight you can use
    as you continue to form your leadership core competencies.
    They are the bullet points you can continually refer to as
    you perfect the sustainability of the organization and grow
    the talent required for future success. Share this list with
    your team. Make sure each individual understands where they
    fit in the big picture. You will only be as successful as the
    total talent you bring to bear on the outcomes you desire.
    With solid understanding by all stakeholders and good talent,
    you can more effectively share your leadership task.

    1. Most everyone must have the "characteristics" of a leader
    in today's work environment.

    2. You need to bring all the "right skills" together so your
    team can have impact.

    3. Expect "participation from everyone" if you are to fulfill
    the expectations of the organization.

    4. You need every individual to assume the "responsibility"
    to become a creative individual.

    5. You must "create" the social climate (culture) which
    allows and encourages every stakeholder to contribute.

    6. You must "maximize" the unique talents and skills of
    everyone on your team.

    7. Everyone must feel they are responsible for the "destiny"
    of the organization. Ask and answer the question, what is our
    collective destiny?

    8. Instead of a hierarchy of position, "create and foster a
    hierarchy of innovation and creativity." ... (continued)

    Read the complete article here: http://www.evancarmichael.com/Leadership/1988/21-Secrets-of-Shared-Leadership.html


    Entrepreneur Blog of the Week - SEO Houston Blog

    Delivering Measurable Results & Driving Sales Leads - An
    Experienced Web Marketing Firm.

    Visit the blog here: http://www.seohoustonblog.com


    What Do You Think???

    Do you have 5 minutes to answer 3 questions? I would love you
    know what you think about my newsletter and what we could add
    / remove to make it more useful for you. Please let me know
    and answer my 3 question survey at: http://spreadsheets.google.com/viewform?formkey=dE5faFppOWctNEdqRmpKMnhqR3c4MlE6MA

    If I get enough responses then a change will be made!

    As always, if you know someone who could benefit from the
    thoughts in this newsletter feel free to forward it
    to them
    .

    Ps. If you want to keep in touch, follow me on Twitter at http://twitter.com/EvanCarmichael
    or Facebook at: http://www.facebook.com/pages/EvanCarmichaelcom/184526908906


    Evan Carmichael
    http://www.EvanCarmichael.com
    "Over 14 million entrepreneurs helped and counting!"
    275 Macpherson Avenue, Suite 103
    Toronto, Ontario
    M4V 1A4
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